Refund and Cancellation Policy

1. Digital Products and Downloads

• Digital products, PDFs, audio files, and downloadable resources are generally non-refundable once access has been provided or files have been delivered.
• If a digital file is defective, inaccessible, or materially different from its description, contact us and we will work to replace, repair, or otherwise resolve the issue.
• Duplicate accidental purchases may be eligible for review if reported promptly and before repeated access or download use.

2. Physical Products

• Unopened physical products may be eligible for refund or replacement if reported within 7 days of delivery.
• Items damaged in transit should be reported with photos and order details so we can review replacement or refund options.
• Return shipping responsibility may depend on the reason for the return and applicable law.

3. Courses and Bundles

• Courses and bundles that include digital access are reviewed based on whether access, download, or substantial use has occurred.
• Bundles that include both physical and digital items may have separate refund treatment for each component.
• Promotional discounts, bundle savings, and partial-use scenarios may affect refund calculations.

4. How to Request a Refund

Submit all refund requests to support@studywisehub.com with your order details and reason for the request. Approved refunds are processed within 5–10 business days to the original payment method.